Welcome & Account Setup
Create your account and get started with ToughTail.
App Tutorials
Walkthrough Videos
Quick tutorials covering every ToughTail feature. Each walkthrough is short so you can learn at your own pace.
Getting Started3
Create an account, add your pet, and set up your device.
Adding Your First Pet
Add your pet's profile with photo and details.
Device Setup
Power on and connect your ToughTail device.
Core Features6
Tracking, activity, zones, and alerts—the essentials.
Live Map Tracking
Track your pet's location in real time on the map.
Activity Monitoring
Monitor daily activity levels and wellness trends.
Creating Safe Zones
Set up safe zones for power saving and escape alerts.
Creating Virtual Fences
Draw custom boundaries to monitor your pet.
Creating Restricted Zones
Mark off-limits areas for instant alerts.
Notifications & Alerts
Customize your notification preferences.
Device Management2
Firmware, cellular plans, and device health.
Device Settings & Power Management
Manage firmware, battery, and device diagnostics.
Cellular Activation & Management
Activate and manage your cellular subscription.
Advanced Features2
Sharing, support, and power-user workflows.
Pet Sharing
Share pet access with family members.
Support Center & Getting Help
Get help from our in-app support tools.
Additional Features9
Everything else—history, trails, controls, edits, and more.
Base Station Setup
Set up your Base Station for indoor tracking.
Location History & Trails
View past locations and movement history.
Device Firmware Updates
Keep your device up to date with the latest firmware.
Pet Controls & Commands
Use light and sound to locate your pet.
Managing Device WiFi Networks
Add WiFi networks for better connectivity.
Editing Safe Zones
Edit or resize your existing safe zones.
Editing Virtual Fences
Adjust your virtual fence boundaries.
Editing Restricted Zones
Modify your restricted zone settings.
Editing Pet Profiles
Update your pet's profile information.